collisionbend.com

Writings, issues and observations from Cleveland, Ohio by Will Kessel

Archive for June, 2007

So I try to log on to a training web site, one required for a commitment I have.

Mind you, I’m on an Intel-based MacBook Pro, OS X 10.4.9 — totally updated — and using both Safari 2 and Firefox 2.0.0.4 (remember Firefox? The next-generation Mozilla? Which, at one time, was Netscape?).

(Keep in mind that Internet Explorer 5.2.3/Mac does not work on an Intel-based Mac.)

Here’s the response:

Screenshot from earlier tonight

Sweet, huh? Just what you always wanted to see, right? Bet you thought this kind of stuff was a thing of the past, didn’t you?

Is that what’s getting you down — eh, bunky?

Well, I have a bad tooth (or a sinus infection — I’ll know later), I’m in pain, and I don’t want to see this shit (sorry).

Here’s my response to the “help” desk:

I’m using an Intel-based Macintosh (MacBook Pro), OS X 10.4.9 (updated to latest), cable Internet access (no AOL). Firefox 2.0.0.4 & Safari 2.0 — the latest available for both. (IE 5.2.3 for Mac does not work on an Intel-based Mac.)

Site tells me that my browser is not supported, then goes on to list IE 5.5+/Win, Netscape 7+/Win, and AOL 9.0/Win as alternatives. Identical result in both Firefox and Safari. Here’s your code (for some odd reason, I could not copy-paste your results page):

<td>
<h2> Invalid Browser. </h2>
<font size=-1 face=verdana></font>
You are not using a valid browser to run this application.<br>

It requires one of the following browsers:
<li> Internet Explorer 5.5 SP2 or higher
<li> Netscape Navigator 7.0 or higher
<li> AOL 9.0 or higher
<br><br>

If you are using an older version of AOL please minimize it by clicking <img src='repository/vlsapp/common/images/minimize.gif' width='16' height='14' alt='' border='0'/> in the top right corner.  Do not close your AOL connection.   Then open one of the above browsers and type in appropriate URL into the Address field.
<h2> Thank you. </h2>
<br><br>
Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
</td>

I beg to differ: both Firefox 2.0.0.4 and Safari 2 are *more* than competent to run your application.

Of course, after seeing non-compliant HTML 3.2, table-based layout, spacer gifs, non-breaking spaces, break tags, unclosed elements, a horribly weak browser sniff, and your extensive, two-part CSS (followed by font tags!) placed *before* your document header, I can understand why you require bad browsers: you’re still living in 1994.

Instead of me “updating” my browser (or downgrading my computer), why don’t you update your code?

Sincerely,

(Me.)

Too strong? No.

Too strong to go to an employer (job #2)? Probably, and I don’t really care, either: if my job is to help people, and their job is to facilitate that, then they haven’t done their job, and that prevents me from doing mine.

The full page code is hideous at best. It’s everything I say it is in my response, and more. It’s really bad.

This is not about making pretty things: this is about making tools that work for people. This is not about looking good: it’s about helping people do their jobs. This is not about making life easy for me: it’s about making access for everyone.

I am not about to downgrade my computer, making it potentially vulnerable in the process, just so I can access a site that some lazy-assed jerk who thinks he’s a computer programmer can take money from unsuspecting, good-hearted people.

That’s unconscionable.

And to think that this guy was the fourth baby I ever held (he has two older sisters and an older brother, plus a younger sister)…

…and… yes, he scared the you-know-what out of me.

Then, that is.

And, well, maybe a little bit today as well, because he is both insanely intelligent — and insanely funny.

Dave Hill is my cousin, the second son (and fourth of five) of my mother’s younger brother. I’m thinking of calling him “Fourth of Five,” but he might not like that…

Yes, this is the same Dave Hill that was the backbone of The Sons of Elvis, a band of Clevelanders (save for one) that arose from Fordham University in the 90s…

And, yes, he is the same Dave Hill from the “Satan For Bush” video from 2004…

He has a slew of videos on YouTube.

And… he gets props from Robin Williams, to boot.

I never thought, on that fateful day in 1971, when I held him after his baptism, that I was holding someone who might just make it some day.

After doing another review of his body of work, this week, I can say a few things: I’m related to this guy, so I want some money — now. Also, I’m related to this guy — Paris Hilton, move over. You too, MC; I’m somebody now. Also, I’m related to this guy, so you gotta respect me, because talent runs in the family.

Also…

I’m in the wrong business.

OK, so most of us have seen the finale to The Sopranos, and a lot of folks are non-plussed, to say the least.

Count my bride in that group.

Me: not so much. I thought that the ending was typical of the show through its entirety: the last scene opened with the tune, “All That You Dream” by Little Feat. Tony then scrolls through the old-fashioned table-top juke to play Journey’s “Don’t Stop Believing,” all the while watching the door every time the bell rings announcing a new entry — as if to watch for the next guy determined to whack him.

Chase is asking you to believe two things: that Tony’s life is crap, even though he is wealthy and has a reasonably semi-functional family (regardless of his shortcomings), and that he still fears for his life, even though that sense might be heightened by his recent contract survival.

The tension is still there: things are still tenuous, at best; you are left to decide.

And I’m still thinking about that dumb cat. Paulie wants to whack him; I think he represents Chris in his best karma… but who am I?

~~~~~

In other thoughts…

I have a hard time understanding how all of these folks out there have absolutely no knowledge of what their computer is and what it can do — and then call to see if they can upgrade it.

One hint: you will be best served if you have all of the original paperwork with you when you call to find out if your previously-upgraded, Windows 98, Pentium II, 250Mhz can run Windows Vista. Good luck.

I can’t believe how many calls I get for this…

~~~~~

I also can’t believe that the PeeDee would actually try to drive “The Sweep” drivel across to Cleveland sports fans. It was too much over the top, if you ask me.

Why?

Simple: “The Sweep” already happened — in 1954: the Indians had the best-ever record in the Major Leagues, winning 111 games while losing a mere 43, and were swept in the World Series by the New York Giants.

Nobody expected the Giants to win more than one game.

Similarly, the Las Vegas line had the Spurs winning 4 games to 1; the odds that the Cavs would win more than one game were set at 100 to 1 at the onset of the NBA Finals.

With “The Drive,” “The Fumble,” and “The Sweep (1954),” each Cleveland team was not only in the thick of things — they were expected to win — or they were winning when the event happened.

It’s not a matter of luck.

Obviously, this year, the Cavs were never in it (the NBA Finals) in the first place; how could anyone, in their right mind, even expect the Cavs to do it all this year — their first year in — against one of the game’s best-ever teams?

They had no chance, and most folks knew it right from the get-go. (Personally, I think the Cavs blew their emotional toast with the Detroit series.)

So the PeeDee was way off in their coverage. Play it up, sure… but what they did was too much over the top.

Don’t get me wrong, here: the Cavs are there to stay — they’re a great team — and that much is sure; they will be back to challenge for the NBA Title again — and again, so long as LeBron keeps wearing the Wine & Gold.

I still think they need a point guard, though.

~~~~~

Another thing that’s on my mind tonight is — again — Cleveland drivers.

Most of the people in Cleveland, evidently, get their driver’s licenses in Cracker-Jack boxes.

They can’t stay in their lanes, can’t drive more than 5 MPH below the speed limit, and insist on blocking your way when they want to get somewhere — even if they have no pressing need to get to where they want to go.

Turn signals are useless; they mean nothing. The mere fact that they are standard, government-required equipment on all cars in the US these days doesn’t mean that drivers *have* to use them — even if it’s the law.

One other thing: you can bet your life savings that if the guy in front of you has ears that stick out wider than the brim of his hat, then you ain’t getting nowhere — anywhere — soon.

Count on it.

~~~~~

OK, maybe I’m being a little impatient: 10 days without a cigarette will do that to you, ya know?

~~~~~

And… lastly…

I think that the architect/engineer that redesigned the Shoregate parking lot, around Get-Go and AmTrust Bank, should be shot, at the stake, with no last cigarette rights (no public smoking these days, remember?).

That place is now impossible to navigate safely, even at slow speeds…

~~~~~

With all of this, you have to wonder how humanity got this far…

;-)

And, all this week, I’ve been worried about Tony Soprano.

I can’t say quite why, as he is a nasty guy — despicable, by all possible counts — but I can’t help but feel for him and the situation he is in, hunted by Phil Leotardo, and sleeping with an AK-47 at his bedside in a safehouse. You know that something’s gonna give — and soon.

Gambling sites like bodog.com and others are taking bets as to who will live at the end of the series, Tony, Phil, and the rest.

My money’s on Tony, although he will realize, through all he has been through, that it wouldn’t lead to what he thought it would lead to, and that it wasn’t worth his effort to get to where he wanted.

Oh, yes: he might die, as well. Paulie (”fuggeddaboudit”) will die, too. So will Silvio (Tony Van Zandt).

That’s my call.

I’ve been on the phone all night, trying to reach Sumo Boy in Mentor.

I want to know if they are open on Sunday nights. That’s all; I want to know their hours.

It would be simple if they had a web site that listed their hours and location: one page is all that needs be, really (which I would do — gleefully — for them for less than $200 plus hosting fees and domain name!)…

But, no…

I have to sit on the phone and listen to the damned thing ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring…

and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring…

and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring…

and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring…

and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring… and ring…

and ring… and ring… and ring… and ring… and ring…

So…

Do you even think we’re going to go there for dinner tomorrow night, regardless of the reference they received in the PeeDee the other week?

If you said yes, please try again; with the obvious evidence pointing toward a serious lack of their customer care/respect/service: not over my dead body.

I’ll go to Otani, instead, thank you.

At least they’ll answer their phone.

Besides, their eel is “to die for.”

I’ve been working lately. Wow. Culture shock.

I’ve been working with the public lately. Oh my — !

I’ve seen some unbelievable things recently, and I must recount them as I see them. Bear with me, please, as locations and situations are altered slightly to protect the innocent. I must warn you, in advance, that this might seem a little pessimistic, which would be entirely out of character for me.

It may be, but for as much of an optimist that I am, I also see reality: if I didn’t, I wouldn’t have gotten this far in life. So, with that in mind, let’s get started:

First of all, I’ve seen people — young people, mostly, but a few older folks as well — coming into the workplace to file job applications. You’d think, considering that our very public culture shows men wearing khakis or nice slacks, nice leather shoes, shirt and tie, that the applicants would do just about the same.

Not quite.

I’ve seen job applicants (and I’m not in HR, by the way) wearing Cavs jerseys, t-shirts, dirty sweatshirts, undersized suits, far too much cologne, ripped denim jeans worn with the waist at mid-thigh (held up by the hand, no less!), women with ripped denim jeans and bare-midriff tops that display a full, lace whale-tail, cruddy sneakers, unshaven faces, unwashed hair, shorts, severe body odor, and more.

I’ve seen applicants that have no clue. Give them simple directions to the application computer and they get lost within 5 feet — when they were 6 feet and within eyesight of the computer itself. I’ve seen people who don’t even know what a résumé is, let alone be able to create one on a computer for a computer company.

I’ve even seen people try to get a job with a computer company when their résumé was stuck on an old 5.25″ floppy drive ask how to get it off that drive so that they could submit it.

Oh-kay.

You’d think our schools are training our students how to create a proper résumé, how to submit it, and how to present oneself in a job application situation. Evidently, we’re failing here, folks.

Moving on, I’ve seen people try to put words in other people’s mouths, as if to get them in trouble — more likely so that they can get their way. In short, I’ve seen people lie viciously — lies heard repeatedly, phrased differently, driven at differently, but with the same intent — in order to get something for nothing.

Oh-kay.

I’ve seen people try to make things much harder than they need to in order to make themselves look like they know something, or to prevent looking like they don’t know something. Like they need a prop to make themselves an equal, rather than tell people that they aren’t sure what they need and risk looking like an idiot to people who already know that they aren’t totally aware of things in the first place.

Oh-kay.

I’ve seen countless people not read their EULAs or their purchase agreements and then think that policies and procedures do not apply to them, so they should get a break, or that the policies and procedures, regardless of the protections built into them, are inappropriate to their situation (especially when they’re not, by the way). After all, they’re special, no?

I’ll agree here that they are special, but not that special.

Oh-kay.

So then I see this guy on Larry King Live tonight — you know, that guy with resistant tuberculosis that flew transatlantic and put everyone into a panic — decry that he was never presented with the facts about his disease when he was diagnosed, or how he should proceed with his disease, how to protect others, etc.

Yeah, right. Like I believe you.

I noticed that his father even says he made a tape at the time of the diagnosis — but I have yet to hear the tape or read any transcripts — or even see that anyone else has validated the tape in the first place.

Yeah, right. I also believe that pigs can fly. They can, too — that is, if you’re on the right drugs (which I am not, fortunately).

Beyond this, people use the latest and greatest offering from Microsoft — Vista — because everyone else is, supposedly, yet we have better alternatives in Linux and Macintosh OS X. My experience with others using Vista is that they all hate it.

My complicated, limited experience with Vista makes me so ecstatic that I switched to the Macintosh when I did that they’ll have to pry my Mac from my cold, dead fingers.

So, I have to wonder.

I have to wonder what people think they can get away with today, if people think that everyone else around them is merely a simple, naïve, uneducated dolt that they can push around just because they can, or just because they think they can get money (or something else material) out of the situation.

I have to wonder what kind of denial the American public lives in (I know, the State of Denial — but Calvin & Hobbes notwithstanding, I’d have to say that it doesn’t exist, so try again).

I have to wonder how long people think we, as a country, can survive by giving away everything and not making a profit. It’s almost as if we wish everyone went out of business (without acknowledging our own part in the process) so that we can decry how bad customer service has become.

I have to wonder how, with all that I have wondered about so far, that we can allow good jobs to go overseas and then complain that we don’t get everything we deserve when we pay for a product, even when we all know that the adage, “you get what you pay for” is the absolute truth — it just doesn’t apply to us.

I have to wonder if we haven’t all become thieves — and if the rest of the world rightly (or wrongly) thinks that we are — because of our own state of denial.

These days, we make no sense. I have no doubt that Ayn Rand would have a huge following today, if she was still alive.

Error: ID10t.

If you know me, you know that I’m a weather buff. I love studying weather, looking at the radar, and trying to figure out what’s going to happen before it does.

If you’ve been reading my site, too, you’d also surmise that I’m either too busy to write, or that I’m too bored. Both assessments would apply: I’m excruciatingly busy, and I’m terrifically bored with the Internet — it’s the same-old, same-old…

Today at lunch, however, I was reading last month’s copy of MacWorld, and I found the coolest Web application yet developed: the Weather Channel has a new AJAX-based radar map.

Lookee here:

The Weather Channel's new radar application

This is über cool: it’s actually something that you can use to determine the weather as it applies to your local region. You can zoom in, zoom out; you can change the transparency of the clouds; you can put the map in motion; you can move from frame to frame in the animation; you can glean valuable, up-to-the-minute information from this map at a moment’s notice.

Severe weather heading your way? Go no farther than here: you can find out what’s happening at your home, office, or your company’s far-off headquarters with the flick of a mouse. It’s based on Google Maps, with the interactive satellite and radar images superimposed. It’s quite cool.

In saying this, I also think that the service is still somewhat limited: there are a few things they haven’t included, and the time loop is limited to only 10 minutes currently.

A few things I would add:

  1. A longer loop, say, about 3 or 6 hours;
  2. A larger image size to accommodate wide-screen monitors;
  3. An RSS feed, complete with warning sounds for impending severe weather alerts;
  4. An interactive surface analysis map, showing the isobars and the fronts, perhaps the temperatures as well, moving in real time with the images;
  5. A radar summary to lay on top of it all, for weather geeks like me.

Other than that, it’s still a pretty informative device, one that I will bookmark and view again and again.

Tell me this isn’t the slickest thing to hit the Internet in the last 10 years….

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